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Training in a COVID-19 world

Since March 2020, the COVID-19 (Novel coronavirus) pandemic has resulted in various changes to the way St John delivers training in both its public and on-site group courses; however, St John has made the necessary adjustments and implemented the necessary risk management procedures to ensure ongoing safe delivery of training in accordance with all government and health department directives and advice. The health and safety of our students and trainers is paramount and will not be compromised.

St John therefore remains ready, willing and able to deliver training to you.

More Flexible, Less Contact Solutions   

Public and On-site Courses

St John continues to provide training across a range of first aid, mental health and wellbeing, and specialized courses, both on the public course schedule and through on-site group courses for organisations and employers. On-site courses can be delivered by appointment and subject confirmation of social distancing and infection control standards being met.

Lower on-site course pricing

To make our smaller COVID-19 adjusted course sizes (max 15 students) economically viable for employers, St John has temporarily restructured its on-site course pricing to reflect this lower number of students. The net effect is that the client will be receiving similar value to the previous larger capacity course.  It will also ease the burden on clients to provide a sufficiently large training room on-site to satisfy the social distancing standards.

Assessment Only courses

To limit the time a student is required to be in a classroom, St John is providing some shorter “assessment only” courses for students with prior competency and experience. In this format, we offer - online pre-learning and assessment and once in the classroom, fewer students (max 12 students per class), more classroom space and less classroom time. Overall, the same certificate, but with less time face-to-face. 

Online Delivery (Virtual Classroom / Webinar)

Where there is no hands-on physical assessment required by the student, St John is also able to deliver courses via online delivery. Currently this option is limited to Mental Health and Wellbeing courses, but please ask our Sales and Service team if this delivery method will be available for the course you require.  All St John online delivery classes are limited to a maximum of 15 students.

Bonus Workplace Infection Control eLearning Module

For corporate clients, St John is offering open access to the St John Workplace Infection Control (WIC) eLearning module FREE OF CHARGE. This module can be completed in 45 minutes and includes a short quiz to test understanding. Our Sales and Service team can provide the link when bookings are confirmed.

Mitigating the Risk to Students in Face-to-Face Training Courses

A student who is in one or more of the following high-risk categories:

  • Is unwell, particularly with cold or flu like symptoms, and/or
  • Has tested positive to COVID-19, and/or
  • Has been in close contact with another person or contaminated area with confirmed COVID-19, and/or
  • Has recently returned from overseas or a designated COVID-19 “hot-spot”,

must defer their enrolment in any face-to-face training until they:

  • Are well and COVID-19 symptom free, and
  • Have undertaken a COVID-19 test and received a clearance, and
  • Have complied with any health directive or requirement to self-isolate or quarantine.

If a student is personally in good health, and not in one of the above high risk categories, but is concerned about attending a training course with others who may have Coronavirus, they can be assured that all practical steps are being taken to protect their health when in our training venues – namely, St John is:

  • Requiring students with suspected or confirmed coronavirus or symptoms, or in the who are in the self-isolation or quarantine category, to defer their training
  • Conducting body temperature screening of students upon entry to the training venue and requiring those with above normal range temperature (>37.8o C) to defer their training
  • Enforcing use of the Check in QLD app (with back-up paper Sign-in/out register) at each training venue (for contact tracing if needed)
  • Insisting on students cleaning their hands with soap and water or alcohol-based hand rubs before, during and after training, and particularly when the risk of contamination or infection is greatest
  • Asking people when they are coughing or sneezing to cover their nose and mouth with a flexed elbow or tissue (and dispose of it safely afterwards)
  • Insisting on zero person-to-person contact (e.g. self-bandaging) and minimal human-to-equipment contact (e.g. simulated breaths on manikin) by altering training practice and assessment scenarios
  • Providing and requiring use of PPE (gloves and face masks) as applicable
  • Hygienically cleaning any human contact training equipment before and after use
  • Regularly cleaning communal areas, vehicles, furniture and devices
  • Limiting the number of students in a classroom at any one time to a maximum of 15 (in public courses and on-site group courses) - larger groups may be allowed on client premises by special arrangement and subject to meeting the required social distancing standards
  • Ensuring the training classroom floor space allows 1.5 metres between students and is not less than 2 sqm or 4 sqm (as determined by QLD Health directives from time to time) for each person in the room
  • Displaying COVID-19 related signage at the entrance to and inside training venues and facility areas    

We also advise all students to monitor the latest directions and advice issued by the Australian Government and Queensland Health authorities, and where appropriate seek the advice of a medical practitioner, to ensure that their attendance at face-to-face training remains compliant and safe.

Where students need to defer a booked course due to being admitted to a health facility or required to self-isolate or quarantine due to COVID-19, their booking can be rescheduled at no cost.

Students who are diagnosed with a confirmed case of coronavirus within 14 days after attending their St John training course must advise St John immediately on 1300 785 646, so that the health authorities can be advised and contact tracing can be initiated.

Australian Resuscitation Council

Update 11 June 2020 - COVID-19 Impact on First Aid and Resuscitation Training

As the restrictions introduced to mitigate the impacts of the COVID-19 pandemic reduce, the ARC recommends that training courses may be carefully reintroduced.  The ARC recommends that trainers complete a risk assessment for all training courses and follow National, State/Territorial and local Health and Safety, Infection Control and Occupational Safety requirements to safely facilitate training.


Update 25 February 2021 - SAVING LIVES SAFELY: 3 new clinical flowcharts from the Taskforce & ICEG guiding clinicians & trained first aid responders to give potentially lifesaving CPR as safely as possible. BASIC LIFE SUPPORT FOR ADULTS IN THE COMMUNITY DURING THE COVID-19 PANDEMIC - Flowchart 10 CPR In the Community.

Contact us

Courses are still running (except if directed into lockdown by QLD Health)!

Please phone us if you have any questions or just want to discuss the best option for you: 1300 ST JOHN (785 646), or email

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